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Bespoke smart home solutions · Central London

Bespoke Smart Home Solutions for London Homes

Crestron, Lutron and Control4 systems designed around your home and the way you live: bringing lighting, shading, audio, video, cinema and environmental control into one intuitive experience.

Carefully designed • Discreetly integrated • Simple to use

Brushed gold lighting keypad engraved with Day, Evening and Nightlight scenes, set flush against patterned wallcovering
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A thoughtfully designed smart home brings lighting, shading, entertainment and comfort together in a way that feels natural to use. AVC Integrations designs, supplies, installs, programmes, commissions and supports complete smart-home and audiovisual systems for prime residential properties across Central London.

One home, not many gadgets

One home. One considered experience.

Many properties contain separate systems for lighting, blinds, music, television, heating, cooling, access and security. Selected separately, they rarely work as one. The result is familiar: too many apps and remote controls, confusing wall switches, inconsistent operation from room to room, visible equipment, poor coordination with the interior: and, when something misbehaves, no single point of support.

Our role is to bring the appropriate systems together in a coherent way, with controls selected around the property and your preferences. The objective is not to automate everything. It is to make the right functions easier, more comfortable and more intuitive, with sensible manual control kept wherever it remains useful.

A successful smart home considers how you want to use the property: everyday routines, different family members and guests, reliability, appearance, equipment locations, cabling and network performance, practical maintenance, and coordination with your architect and interior designer. The system should feel simple to use even when the technology behind it is sophisticated.

The scope

Everything important, brought together

Depending on the selected platform and the agreed scope, one system can bring together:

LightingAutomated blindsAutomated curtainsMulti-room audioMulti-room videoHome cinemaHeatingAir conditioningVentilationDoor entryAccess controlSecurityCCTVIntercomGates & garagesData networkWi-FiSelected external systems

The exact integration depends on the selected platform, the third-party equipment involved, the agreed scope and technical compatibility. No platform integrates everything; we confirm what is possible for your property during design rather than assuming universal compatibility.

Everyday life

Sophisticated technology, made simple

What a well-designed system feels like day to day, the exact features depend on the design and the systems selected, and not every client needs every function:

Evening, at a touch

Select an evening scene and the lighting adjusts while the curtains close, one press on a familiar wall keypad, no app required.

Cinema that prepares itself

Start a film and the room prepares the screen, sound, lighting and shading together.

Music where you want it

Play music in one room or across selected areas of the home, with volume controlled room by room.

Comfort without complication

Adjust the room temperature from the same interface as everything else, no moving between unrelated controls.

One view of the home

Check agreed property functions: lighting, climate, entry, from a single central interface.

Arrive and depart simply

Prepare the property for arrival or departure with one simple scene that sets lighting, shading and climate appropriately.

Bronze lighting keypad set into dark oak panelling, engraved with en-suite, shelves, scene, downlight and volume controls, with a bedroom beyond

Platform · Crestron

Crestron systems for complete home control

For properties requiring extensive integration, Crestron provides a highly configurable control platform: one system for lighting control, automated shading, multi-room audio and video, home cinema, heating and cooling integration, and security and access integration where agreed. Control comes through touchscreens, keypads, handheld remotes and mobile devices, with interfaces designed around the household rather than drawn from a standard template.

A Crestron system is only as good as its engineering. It should be properly designed, programmed, documented and commissioned around the property, equipment monitoring and centralised control included, so it remains dependable and supportable for years. That whole lifecycle, from design through programming to commissioning and handover, is our responsibility. See also our smart building automation and AV capability.

Wall-mounted Crestron touchscreen showing a lighting control screen with scenes and individual dimmer levels for ceiling lights, chandelier and sconces
Crestron handheld remote in its charging cradle on a console table, with a bronze sculpture and a sunlit reception room beyond

Platform · Lutron

Lighting and shading designed together

Lighting design is not only about selecting light fittings. The complete experience considers natural daylight, window orientation, glare, privacy and solar gain alongside the artificial layer: dimming, lighting scenes, room use, time of day, interior finishes and your preferences.

Lutron supports coordinated lighting and shading control through keypads, dimming, scenes, automated blinds and curtains, scheduled actions and daylight-responsive control where appropriate, and integrates with broader smart-home systems where the project calls for it.

Lighting and shading should be designed as one experience: automated blinds and curtains manage daylight and privacy while lighting scenes provide the appropriate artificial illumination.

Our Lutron lighting-control page covers this territory in depth, keypad design, scene setting, curtain-pocket coordination and how shading takes its place in the lighting design. Where the whole house is to run as one system, our Crestron Home page does the same for lighting, shading, climate, audio, video and door entry together. And our lighting systems page explains the engineering behind it.

Automated roller blinds lowered across full-height windows in an open-plan kitchen and dining space
Close-up of a copper keypad engraved with curtain, Roman blind and blackout scenes on dark oak panelling

Platform · Control4

Control4 for intuitive everyday living

Wall-mounted Control4 touchscreen playing music through a streaming service, with a lamp-lit sitting room beyond

Control4 brings compatible lighting, audio, video, climate and other property functions into an accessible everyday control experience: room and whole-home audio, television and video control, lighting scenes, selected shading control, heating and cooling integration, door-entry integration and scheduled routines, operated from touchscreens, mobile devices and a familiar handheld remote.

Like every platform we work with, a Control4 system should be tailored to the property and the people using it. We design, programme and commission it around your rooms, routines and preferences, so the everyday functions feel obvious from the first day.

Audiovisual · Multi-room audio

Music wherever you want it

Multi-room audio is a simple idea done properly: listen in one room or several, choose different content in different areas, and control volume room by room. Speakers can be discreet in-ceiling or in-wall designs coordinated with the lighting and ceiling features, or visible loudspeakers where they suit the interior. Gardens and terraces can be included where appropriate, and equipment is centralised in a properly designed rack wherever practical.

What separates a system that sounds effortless from one that disappoints is the unglamorous engineering: speaker selection and positioning, the acoustic character of each room, cabling and amplification, equipment-rack design, network performance, ease of control and coordination with the interior. All of it is resolved at design stage, not improvised on site.

Open-plan kitchen and living space with flush in-ceiling speakers set into the ceiling alongside recessed lighting and pendant fittings

Audiovisual · Multi-room video

Video distributed without unnecessary equipment

Television integrated into dark panelled joinery above a linear fireplace

Multi-room video allows selected sources and content to be accessed across appropriate displays in the property, shared video sources living in one central location rather than a box under every television. The design considers television positions and concealed displays, equipment locations, cabling and network capacity, control interfaces, audio integration, joinery, ventilation and maintenance access.

One honest caveat: some content platforms impose licensing or hardware restrictions on what can be distributed and where. We confirm exactly what your chosen services allow during design, rather than promising unrestricted distribution.

Audiovisual · Cinema

Cinema designed around the room

A good cinema is not simply a collection of expensive equipment. The room, the screen, the speakers, the seating, the lighting, the shading, the acoustics and the controls must be considered together, which is why we design dedicated home cinemas, media rooms and living-room cinema systems as complete room designs.

The scope covers projectors and projection screens or large-format displays, surround and immersive audio with considered speaker placement, acoustic coordination, seating positions, equipment racks with proper ventilation and cooling, lighting scenes, automated shading and the control system that ties the experience together, all integrated with the interior rather than imposed on it.

Dedicated home cinema with tiered seating, acoustic wall panels and concealed cove lighting
Open-plan living and dining room with flush in-ceiling speakers, chandeliers and a wall display showing the smart-home interface

Infrastructure

The infrastructure behind a reliable smart home

Every system on this page depends on a properly planned network. It is the least visible part of the project and one of the most important. The design covers structured cabling and data points, Wi-Fi coverage planning and access-point locations, equipment racks, the internet-service entry point, network capacity, guest access and device connectivity, with remote support provision where agreed.

It also covers the physical realities: coordination with walls, ceilings and joinery, equipment ventilation and power backup where appropriate. Performance can depend on external services and third-party equipment, so we design for resilience rather than promising uninterrupted connectivity. Our home networks and Wi-Fi page covers the infrastructure in more detail.

Rack-mounted audiovisual and network equipment with structured cabling in a ventilated enclosure
Concealed ceiling access panel opened to reveal integrated services above a plastered ceiling

Comfort

Comfort integrated with the wider home

Where the systems are compatible, agreed control of air conditioning, heating, ventilation and underfloor heating can join the same experience: temperature zones, selected energy-use settings, and arrival and departure modes. Environmental systems must remain technically safe, appropriately controlled and maintainable, so integration is confirmed system by system rather than assumed.

This is where our engineering background matters. Our own mechanical practice designs residential VRV and VRF air conditioning , including Daikin VRV and Mitsubishi Electric systems, alongside MVHR ventilation, and our mechanical design team coordinates the environmental design with the control design. One team, one point of responsibility, and two designs that actually meet.

Brushed gold panel combining a lighting keypad with a climate touchscreen showing room temperature, set into a marble wall

Design-led integration

Technology that respects the interior

Every visible element is coordinated with the interior design, and everything that can be concealed, is. Keypads, touchscreens, speakers, televisions, projectors, cameras, sensors, thermostats, door-entry stations, Wi-Fi access points, blind and curtain pockets and equipment access panels are all positioned deliberately, considering alignment, mounting heights, finishes, symmetry, furniture layouts, artwork, joinery, reflected ceiling plans, lighting positions, curtain details and maintenance access.

The earlier this coordination begins, the better the result, which is why we prefer to collaborate with architects and interior designers while the design is still developing, and why reducing visual clutter is treated as a design objective in its own right.

Television set into a bronze panelled wall in a prime London reception room, with a wine wall, bar and seating arranged around it
Annotated electrical and lighting layout for a master bedroom, dressing room and en suite, showing fitting positions, switching and cabinetry feeds
Designers and engineers reviewing a lighting and controls layout on a tablet, with light fittings and finish samples laid out on the table

Drawings & documentation

Designed before it is installed

Deliverables are agreed to suit the project scope and stage; the appointment defines exactly what is produced. Depending on that scope, a smart-home package may include:

Client requirements brief

System-design narrative

Equipment-location drawings

Smart-home layouts

Lighting-control layouts

Shading-control layouts

Audiovisual layouts

Speaker layouts

Television & screen locations

Home-cinema layouts

Rack layouts

Data & Wi-Fi layouts

Cabling schedules

Containment requirements

Power requirements

Keypad & touchscreen schedules

Coordination drawings

AutoCAD drawings

Revit coordination where appropriate

User-interface planning

Testing & commissioning records

System documentation

User guidance

Where this service fits

Designed for London properties

Residential projects lead our smart-home work, alongside selected high-specification commercial interiors:

Central London townhouses
Prime apartments
Penthouses
Large private residences
Listed-property refurbishments
New-build homes
Whole-home renovations
Home cinemas
Media rooms
Selected private offices
Boardrooms & client-facing spaces
Existing-system upgrades

Working together

Who we work with

The same system, explained in the terms each member of the project team needs:

Homeowners

Simple operation, clear advice, comfort, entertainment and discreet integration, a system that suits how you actually live, explained without jargon.

Architects

Early infrastructure planning, equipment space, containment, controls, reflected-ceiling coordination and technical input that integrates with the architectural design.

Interior designers

Keypads, touchscreens, speakers, televisions, projectors, curtain pockets, finishes and alignment, visual clutter reduced to the minimum the eye should see.

Residential developers

Clear scope, coordinated drawings, market-appropriate systems and future-ready infrastructure, consistent across units and defensible at handover.

Main contractors

Clear cabling, power and containment requirements, defined equipment locations, installation planning and commissioning that fit the programme.

Personal assistants & property managers

Organised communication, remote support where agreed, complete system documentation and straightforward everyday operation of the property.

Neutral advice

Choosing the right smart-home platform

Crestron, Lutron and Control4 have different strengths and applications; there is no universal best system, only the right one for a particular property and household. Projects sometimes combine platforms: Lutron lighting and shading within a wider Crestron system is a common and well-proven pairing.

The recommendation considers project size and the number of rooms, the required integrations, lighting and shading requirements, audiovisual requirements, the interfaces you prefer, any existing equipment, the available infrastructure, ongoing support, budget and future plans. We advise neutrally before anything is specified or purchased, and because we also design the electrical and mechanical services behind these systems, the recommendation reflects the whole building, not one product line.

Aftercare

Support beyond installation

A smart home should stay dependable for years, and it will change as the household does. Where agreed, optional ongoing support can include:

System health checks

Software updates

Programming changes

User assistance

Network checks

Equipment replacement

Additional rooms or functions

Remote support where agreed

Planned maintenance

System documentation

Handover to property staff

Support arrangements are agreed around each property rather than sold as a fixed package, including for systems originally installed by other companies.

A simple start

Your smart-home project, made simple

  1. 01

    Tell us about your project

    Complete the enquiry form below and share any drawings, interior layouts, photographs or existing system information.

  2. 02

    Optional discovery call

    If helpful, arrange a short Microsoft Teams call so we can understand how you want to use the property, which systems matter most and what stage the project has reached.

  3. 03

    Proposed solution and quotation

    We review the information and prepare an appropriate proposed scope and quotation, subject to the information available and any required survey.

  4. 04

    Site survey and design

    If we are selected as the preferred contractor, we survey the property and prepare the agreed system design, infrastructure and coordination information.

  5. 05

    Installation and commissioning

    The agreed systems are installed, programmed, tested and commissioned by suitably qualified professionals, subject to the confirmed project scope.

  6. 06

    Handover and optional support

    We explain the system and provide the agreed documentation. Optional ongoing support and maintenance can be proposed according to your preferences.

Start by sharing a few details below. Complete only the fields relevant to your project.

Start the conversation

Tell us about your smart-home project

Share as much or as little information as you currently have. If drawings or photographs are available, upload them and we can begin by reviewing the property.

Share as much or as little as you currently have, we only need an email address or telephone number to respond. Every other field is optional.

Drawings and documents
Photographs of the property

Up to 100 MB per file. Files are transferred securely to our project team, are never published anywhere and are used only to review your project.

Your details are used only to respond to your enquiry and are not shared with third parties for marketing, see our privacy policy.

Where we work

Bespoke smart homes across Central London

We design and install smart-home and audiovisual systems across Central London, with much of our work concentrated in:

MayfairBelgraviaKnightsbridgeChelseaKensingtonMaryleboneNotting HillSt John's Wood

We also take on projects in South Kensington, Holland Park, Regent's Park, Primrose Hill, Hampstead, Highgate, Camden, Westminster, Maida Vale, Fitzrovia, Bloomsbury, Holborn and the City of London. These are areas where we undertake projects; our office is in Croydon, and we work across London and the South East.

Central London properties bring their own conditions: listed interiors, limited riser and ceiling space, party-wall considerations, demanding finishes and interiors where nothing may look like an afterthought. Much of the value of a properly designed smart home lies in resolving exactly these constraints before installation begins.

Questions, answered

Frequently asked questions

What is a bespoke smart-home system?+

A system designed specifically around one property and the people using it: bringing lighting, shading, entertainment, climate and other agreed functions together under one intuitive set of controls, rather than a collection of separate apps and gadgets. The word bespoke matters: the keypads, the scenes, the interfaces and the level of automation are all decided by how you want to live, not by a standard package.

What can a smart home control?+

Commonly lighting, automated blinds and curtains, multi-room audio and video, home cinema, heating, cooling and ventilation: and, where agreed and technically compatible, door entry, access control, security, CCTV, intercom, gates and the data network. The exact integration depends on the selected platform, the third-party equipment involved and the agreed scope; no platform integrates everything, and we confirm what is possible during design.

What is the difference between Crestron, Lutron and Control4?+

Crestron is a highly configurable control platform suited to properties requiring extensive integration and fully bespoke interfaces. Lutron specialises in lighting and shading control of exceptional quality and reliability. Control4 brings compatible lighting, audio, video and climate into an accessible everyday control experience. They have different strengths, and projects sometimes combine them, for example Lutron lighting and shading within a wider Crestron system.

Which platform is right for my property?+

It depends on the project size, the required integrations, the lighting and shading requirements, the interfaces you prefer, any existing equipment, the available infrastructure, budget and future plans. We advise neutrally before anything is specified or purchased; there is no universal best system, only the right one for a particular property and household.

Can lighting and automated shading work together?+

Yes, and they should be designed as one experience. Automated blinds and curtains manage daylight, glare, privacy and solar gain while lighting scenes provide the appropriate artificial illumination for the time of day and the use of the room. Designed together, a single keypad press can adjust both at once.

Can one system control audio and video throughout the house?+

In most cases, yes, selected sources can be shared across appropriate displays and speakers, with volume and content controlled room by room. Some content platforms impose licensing or hardware restrictions on what can be distributed, so we confirm exactly what is possible for your chosen services during design rather than promising unrestricted sharing.

Can you design a dedicated home cinema?+

Yes. We design dedicated cinemas, media rooms and living-room cinema systems: projection or large-format displays, surround and immersive audio, acoustic coordination, seating positions, lighting scenes, automated shading, equipment racks, ventilation and the control system, considered together as one room design rather than as a list of equipment.

Can the system control air conditioning and heating?+

Where the systems are compatible, agreed control of air conditioning, heating, ventilation and underfloor heating can be integrated, including temperature zones and arrival and departure modes. Environmental systems must remain technically safe, appropriately controlled and maintainable, so integration is confirmed system by system rather than assumed. Our own mechanical practice designs residential VRV and VRF systems, which helps the two designs meet properly.

Can you upgrade an existing smart-home system?+

Yes. We review, upgrade and extend existing systems, including installations originally completed by other companies. Tell us the platform, if known, and the main issue, unreliability, an ageing interface, rooms that were never finished, or a system nobody can support, and we will advise on the sensible options, which do not always involve starting again.

When should smart-home design begin?+

As early as possible, ideally while the architectural and interior design is still developing. Cabling, containment, equipment space, keypad positions and coordination with lighting, joinery and ceilings are far simpler and less costly to resolve on drawings than on site. That said, we also join projects that are already under construction and design within what remains possible.

Can you work with our architect and interior designer?+

Yes; it is how we prefer to work. We coordinate equipment locations, reflected ceiling plans, keypad and touchscreen positions, speaker and television locations, curtain pockets and finishes with the design team, and we treat the architectural and interior-design intent as a constraint to protect rather than a problem to work around.

Do you provide drawings and cabling requirements?+

Yes. Depending on the agreed scope, deliverables include smart-home and audiovisual layouts, lighting-control and shading layouts, speaker and screen locations, equipment-rack layouts, data and Wi-Fi layouts, cabling schedules, containment and power requirements, keypad schedules and AutoCAD drawings, with Revit coordination where the wider project uses it.

Can technology be integrated discreetly into the interior?+

Yes; that is the point. Speakers can be in-ceiling, in-wall or concealed behind finishes; televisions can be integrated into joinery or hidden when not in use; keypads and touchscreens are selected, positioned and aligned with the interior design; and equipment lives in a properly ventilated rack out of sight, not in a cupboard of tangled cables.

What happens if the internet connection fails?+

Core functions: lighting, shading, climate control, run on the local system and continue to work. Internet-dependent services such as streaming and remote access resume when the connection returns. We cannot guarantee third-party connectivity, which is exactly why the home network is designed as carefully as everything else, with resilience appropriate to the property.

Do you provide ongoing support?+

Yes, where agreed. Optional support and maintenance can include system health checks, software updates, programming changes, user assistance, network checks, remote support and planned maintenance, together with documentation and handover to property staff where relevant. Support arrangements are agreed around each property rather than sold as a fixed package.

What information should we send with our enquiry?+

Whatever exists: the property address or area, the project stage, architectural or interior drawings, lighting layouts, photographs, details of any existing system and a note of your priorities. Early-stage enquiries without complete information are welcome; part of our role is helping define the brief. The form on this page accepts secure uploads of PDF, DWG, RVT, IFC and common document formats.

Design a home that responds naturally

Whether your project is at concept stage, under construction or ready for an upgrade, we can help develop a smart-home and audiovisual solution that suits the property, the interior and the people using it.