Bespoke smart home solutions · Central London
Bespoke Smart Home Solutions for London Homes
Crestron, Lutron and Control4 systems designed around your home and the way you live: bringing lighting, shading, audio, video, cinema and environmental control into one intuitive experience.
Carefully designed • Discreetly integrated • Simple to use

On this page+
- Overview
- What a smart home can control
- Simple everyday experience
- Crestron
- Lutron lighting & shading
- Control4
- Multi-room audio
- Multi-room video
- Home cinema & media rooms
- Home network & Wi-Fi
- Environmental control
- Interior coordination
- Design & documentation
- Project types
- Who we work with
- Choosing the platform
- Support & maintenance
- Your project, made simple
- Tell us about your project
- Central London coverage
- FAQ
A thoughtfully designed smart home brings lighting, shading, entertainment and comfort together in a way that feels natural to use. AVC Integrations designs, supplies, installs, programmes, commissions and supports complete smart-home and audiovisual systems for prime residential properties across Central London.
One home, not many gadgets
One home. One considered experience.
Many properties contain separate systems for lighting, blinds, music, television, heating, cooling, access and security. Selected separately, they rarely work as one. The result is familiar: too many apps and remote controls, confusing wall switches, inconsistent operation from room to room, visible equipment, poor coordination with the interior: and, when something misbehaves, no single point of support.
Our role is to bring the appropriate systems together in a coherent way, with controls selected around the property and your preferences. The objective is not to automate everything. It is to make the right functions easier, more comfortable and more intuitive, with sensible manual control kept wherever it remains useful.
A successful smart home considers how you want to use the property: everyday routines, different family members and guests, reliability, appearance, equipment locations, cabling and network performance, practical maintenance, and coordination with your architect and interior designer. The system should feel simple to use even when the technology behind it is sophisticated.
The scope
Everything important, brought together
Depending on the selected platform and the agreed scope, one system can bring together:
The exact integration depends on the selected platform, the third-party equipment involved, the agreed scope and technical compatibility. No platform integrates everything; we confirm what is possible for your property during design rather than assuming universal compatibility.
Everyday life
Sophisticated technology, made simple
What a well-designed system feels like day to day, the exact features depend on the design and the systems selected, and not every client needs every function:
Evening, at a touch
Select an evening scene and the lighting adjusts while the curtains close, one press on a familiar wall keypad, no app required.
Cinema that prepares itself
Start a film and the room prepares the screen, sound, lighting and shading together.
Music where you want it
Play music in one room or across selected areas of the home, with volume controlled room by room.
Comfort without complication
Adjust the room temperature from the same interface as everything else, no moving between unrelated controls.
One view of the home
Check agreed property functions: lighting, climate, entry, from a single central interface.
Arrive and depart simply
Prepare the property for arrival or departure with one simple scene that sets lighting, shading and climate appropriately.

Platform · Crestron
Crestron systems for complete home control
For properties requiring extensive integration, Crestron provides a highly configurable control platform: one system for lighting control, automated shading, multi-room audio and video, home cinema, heating and cooling integration, and security and access integration where agreed. Control comes through touchscreens, keypads, handheld remotes and mobile devices, with interfaces designed around the household rather than drawn from a standard template.
A Crestron system is only as good as its engineering. It should be properly designed, programmed, documented and commissioned around the property, equipment monitoring and centralised control included, so it remains dependable and supportable for years. That whole lifecycle, from design through programming to commissioning and handover, is our responsibility. See also our smart building automation and AV capability.


Platform · Lutron
Lighting and shading designed together
Lighting design is not only about selecting light fittings. The complete experience considers natural daylight, window orientation, glare, privacy and solar gain alongside the artificial layer: dimming, lighting scenes, room use, time of day, interior finishes and your preferences.
Lutron supports coordinated lighting and shading control through keypads, dimming, scenes, automated blinds and curtains, scheduled actions and daylight-responsive control where appropriate, and integrates with broader smart-home systems where the project calls for it.
Lighting and shading should be designed as one experience: automated blinds and curtains manage daylight and privacy while lighting scenes provide the appropriate artificial illumination.
Our Lutron lighting-control page covers this territory in depth, keypad design, scene setting, curtain-pocket coordination and how shading takes its place in the lighting design. Where the whole house is to run as one system, our Crestron Home page does the same for lighting, shading, climate, audio, video and door entry together. And our lighting systems page explains the engineering behind it.


Platform · Control4
Control4 for intuitive everyday living

Control4 brings compatible lighting, audio, video, climate and other property functions into an accessible everyday control experience: room and whole-home audio, television and video control, lighting scenes, selected shading control, heating and cooling integration, door-entry integration and scheduled routines, operated from touchscreens, mobile devices and a familiar handheld remote.
Like every platform we work with, a Control4 system should be tailored to the property and the people using it. We design, programme and commission it around your rooms, routines and preferences, so the everyday functions feel obvious from the first day.
Audiovisual · Multi-room audio
Music wherever you want it
Multi-room audio is a simple idea done properly: listen in one room or several, choose different content in different areas, and control volume room by room. Speakers can be discreet in-ceiling or in-wall designs coordinated with the lighting and ceiling features, or visible loudspeakers where they suit the interior. Gardens and terraces can be included where appropriate, and equipment is centralised in a properly designed rack wherever practical.
What separates a system that sounds effortless from one that disappoints is the unglamorous engineering: speaker selection and positioning, the acoustic character of each room, cabling and amplification, equipment-rack design, network performance, ease of control and coordination with the interior. All of it is resolved at design stage, not improvised on site.

Audiovisual · Multi-room video
Video distributed without unnecessary equipment

Multi-room video allows selected sources and content to be accessed across appropriate displays in the property, shared video sources living in one central location rather than a box under every television. The design considers television positions and concealed displays, equipment locations, cabling and network capacity, control interfaces, audio integration, joinery, ventilation and maintenance access.
One honest caveat: some content platforms impose licensing or hardware restrictions on what can be distributed and where. We confirm exactly what your chosen services allow during design, rather than promising unrestricted distribution.
Audiovisual · Cinema
Cinema designed around the room
A good cinema is not simply a collection of expensive equipment. The room, the screen, the speakers, the seating, the lighting, the shading, the acoustics and the controls must be considered together, which is why we design dedicated home cinemas, media rooms and living-room cinema systems as complete room designs.
The scope covers projectors and projection screens or large-format displays, surround and immersive audio with considered speaker placement, acoustic coordination, seating positions, equipment racks with proper ventilation and cooling, lighting scenes, automated shading and the control system that ties the experience together, all integrated with the interior rather than imposed on it.


Infrastructure
The infrastructure behind a reliable smart home
Every system on this page depends on a properly planned network. It is the least visible part of the project and one of the most important. The design covers structured cabling and data points, Wi-Fi coverage planning and access-point locations, equipment racks, the internet-service entry point, network capacity, guest access and device connectivity, with remote support provision where agreed.
It also covers the physical realities: coordination with walls, ceilings and joinery, equipment ventilation and power backup where appropriate. Performance can depend on external services and third-party equipment, so we design for resilience rather than promising uninterrupted connectivity. Our home networks and Wi-Fi page covers the infrastructure in more detail.


Comfort
Comfort integrated with the wider home
Where the systems are compatible, agreed control of air conditioning, heating, ventilation and underfloor heating can join the same experience: temperature zones, selected energy-use settings, and arrival and departure modes. Environmental systems must remain technically safe, appropriately controlled and maintainable, so integration is confirmed system by system rather than assumed.
This is where our engineering background matters. Our own mechanical practice designs residential VRV and VRF air conditioning , including Daikin VRV and Mitsubishi Electric systems, alongside MVHR ventilation, and our mechanical design team coordinates the environmental design with the control design. One team, one point of responsibility, and two designs that actually meet.

Design-led integration
Technology that respects the interior
Every visible element is coordinated with the interior design, and everything that can be concealed, is. Keypads, touchscreens, speakers, televisions, projectors, cameras, sensors, thermostats, door-entry stations, Wi-Fi access points, blind and curtain pockets and equipment access panels are all positioned deliberately, considering alignment, mounting heights, finishes, symmetry, furniture layouts, artwork, joinery, reflected ceiling plans, lighting positions, curtain details and maintenance access.
The earlier this coordination begins, the better the result, which is why we prefer to collaborate with architects and interior designers while the design is still developing, and why reducing visual clutter is treated as a design objective in its own right.



Drawings & documentation
Designed before it is installed
Deliverables are agreed to suit the project scope and stage; the appointment defines exactly what is produced. Depending on that scope, a smart-home package may include:
Client requirements brief
System-design narrative
Equipment-location drawings
Smart-home layouts
Lighting-control layouts
Shading-control layouts
Audiovisual layouts
Speaker layouts
Television & screen locations
Home-cinema layouts
Rack layouts
Data & Wi-Fi layouts
Cabling schedules
Containment requirements
Power requirements
Keypad & touchscreen schedules
Coordination drawings
AutoCAD drawings
Revit coordination where appropriate
User-interface planning
Testing & commissioning records
System documentation
User guidance
Where this service fits
Designed for London properties
Residential projects lead our smart-home work, alongside selected high-specification commercial interiors:
Working together
Who we work with
The same system, explained in the terms each member of the project team needs:
Homeowners
Simple operation, clear advice, comfort, entertainment and discreet integration, a system that suits how you actually live, explained without jargon.
Architects
Early infrastructure planning, equipment space, containment, controls, reflected-ceiling coordination and technical input that integrates with the architectural design.
Interior designers
Keypads, touchscreens, speakers, televisions, projectors, curtain pockets, finishes and alignment, visual clutter reduced to the minimum the eye should see.
Residential developers
Clear scope, coordinated drawings, market-appropriate systems and future-ready infrastructure, consistent across units and defensible at handover.
Main contractors
Clear cabling, power and containment requirements, defined equipment locations, installation planning and commissioning that fit the programme.
Personal assistants & property managers
Organised communication, remote support where agreed, complete system documentation and straightforward everyday operation of the property.
Neutral advice
Choosing the right smart-home platform
Crestron, Lutron and Control4 have different strengths and applications; there is no universal best system, only the right one for a particular property and household. Projects sometimes combine platforms: Lutron lighting and shading within a wider Crestron system is a common and well-proven pairing.
The recommendation considers project size and the number of rooms, the required integrations, lighting and shading requirements, audiovisual requirements, the interfaces you prefer, any existing equipment, the available infrastructure, ongoing support, budget and future plans. We advise neutrally before anything is specified or purchased, and because we also design the electrical and mechanical services behind these systems, the recommendation reflects the whole building, not one product line.
Aftercare
Support beyond installation
A smart home should stay dependable for years, and it will change as the household does. Where agreed, optional ongoing support can include:
System health checks
Software updates
Programming changes
User assistance
Network checks
Equipment replacement
Additional rooms or functions
Remote support where agreed
Planned maintenance
System documentation
Handover to property staff
Support arrangements are agreed around each property rather than sold as a fixed package, including for systems originally installed by other companies.
A simple start
Your smart-home project, made simple
- 01
Tell us about your project
Complete the enquiry form below and share any drawings, interior layouts, photographs or existing system information.
- 02
Optional discovery call
If helpful, arrange a short Microsoft Teams call so we can understand how you want to use the property, which systems matter most and what stage the project has reached.
- 03
Proposed solution and quotation
We review the information and prepare an appropriate proposed scope and quotation, subject to the information available and any required survey.
- 04
Site survey and design
If we are selected as the preferred contractor, we survey the property and prepare the agreed system design, infrastructure and coordination information.
- 05
Installation and commissioning
The agreed systems are installed, programmed, tested and commissioned by suitably qualified professionals, subject to the confirmed project scope.
- 06
Handover and optional support
We explain the system and provide the agreed documentation. Optional ongoing support and maintenance can be proposed according to your preferences.
Start by sharing a few details below. Complete only the fields relevant to your project.
Start the conversation
Tell us about your smart-home project
Share as much or as little information as you currently have. If drawings or photographs are available, upload them and we can begin by reviewing the property.
Where we work
Bespoke smart homes across Central London
We design and install smart-home and audiovisual systems across Central London, with much of our work concentrated in:
We also take on projects in South Kensington, Holland Park, Regent's Park, Primrose Hill, Hampstead, Highgate, Camden, Westminster, Maida Vale, Fitzrovia, Bloomsbury, Holborn and the City of London. These are areas where we undertake projects; our office is in Croydon, and we work across London and the South East.
Central London properties bring their own conditions: listed interiors, limited riser and ceiling space, party-wall considerations, demanding finishes and interiors where nothing may look like an afterthought. Much of the value of a properly designed smart home lies in resolving exactly these constraints before installation begins.
Questions, answered
Frequently asked questions
What is a bespoke smart-home system?+
A system designed specifically around one property and the people using it: bringing lighting, shading, entertainment, climate and other agreed functions together under one intuitive set of controls, rather than a collection of separate apps and gadgets. The word bespoke matters: the keypads, the scenes, the interfaces and the level of automation are all decided by how you want to live, not by a standard package.
What can a smart home control?+
Commonly lighting, automated blinds and curtains, multi-room audio and video, home cinema, heating, cooling and ventilation: and, where agreed and technically compatible, door entry, access control, security, CCTV, intercom, gates and the data network. The exact integration depends on the selected platform, the third-party equipment involved and the agreed scope; no platform integrates everything, and we confirm what is possible during design.
What is the difference between Crestron, Lutron and Control4?+
Crestron is a highly configurable control platform suited to properties requiring extensive integration and fully bespoke interfaces. Lutron specialises in lighting and shading control of exceptional quality and reliability. Control4 brings compatible lighting, audio, video and climate into an accessible everyday control experience. They have different strengths, and projects sometimes combine them, for example Lutron lighting and shading within a wider Crestron system.
Which platform is right for my property?+
It depends on the project size, the required integrations, the lighting and shading requirements, the interfaces you prefer, any existing equipment, the available infrastructure, budget and future plans. We advise neutrally before anything is specified or purchased; there is no universal best system, only the right one for a particular property and household.
Can lighting and automated shading work together?+
Yes, and they should be designed as one experience. Automated blinds and curtains manage daylight, glare, privacy and solar gain while lighting scenes provide the appropriate artificial illumination for the time of day and the use of the room. Designed together, a single keypad press can adjust both at once.
Can one system control audio and video throughout the house?+
In most cases, yes, selected sources can be shared across appropriate displays and speakers, with volume and content controlled room by room. Some content platforms impose licensing or hardware restrictions on what can be distributed, so we confirm exactly what is possible for your chosen services during design rather than promising unrestricted sharing.
Can you design a dedicated home cinema?+
Yes. We design dedicated cinemas, media rooms and living-room cinema systems: projection or large-format displays, surround and immersive audio, acoustic coordination, seating positions, lighting scenes, automated shading, equipment racks, ventilation and the control system, considered together as one room design rather than as a list of equipment.
Can the system control air conditioning and heating?+
Where the systems are compatible, agreed control of air conditioning, heating, ventilation and underfloor heating can be integrated, including temperature zones and arrival and departure modes. Environmental systems must remain technically safe, appropriately controlled and maintainable, so integration is confirmed system by system rather than assumed. Our own mechanical practice designs residential VRV and VRF systems, which helps the two designs meet properly.
Can you upgrade an existing smart-home system?+
Yes. We review, upgrade and extend existing systems, including installations originally completed by other companies. Tell us the platform, if known, and the main issue, unreliability, an ageing interface, rooms that were never finished, or a system nobody can support, and we will advise on the sensible options, which do not always involve starting again.
When should smart-home design begin?+
As early as possible, ideally while the architectural and interior design is still developing. Cabling, containment, equipment space, keypad positions and coordination with lighting, joinery and ceilings are far simpler and less costly to resolve on drawings than on site. That said, we also join projects that are already under construction and design within what remains possible.
Can you work with our architect and interior designer?+
Yes; it is how we prefer to work. We coordinate equipment locations, reflected ceiling plans, keypad and touchscreen positions, speaker and television locations, curtain pockets and finishes with the design team, and we treat the architectural and interior-design intent as a constraint to protect rather than a problem to work around.
Do you provide drawings and cabling requirements?+
Yes. Depending on the agreed scope, deliverables include smart-home and audiovisual layouts, lighting-control and shading layouts, speaker and screen locations, equipment-rack layouts, data and Wi-Fi layouts, cabling schedules, containment and power requirements, keypad schedules and AutoCAD drawings, with Revit coordination where the wider project uses it.
Can technology be integrated discreetly into the interior?+
Yes; that is the point. Speakers can be in-ceiling, in-wall or concealed behind finishes; televisions can be integrated into joinery or hidden when not in use; keypads and touchscreens are selected, positioned and aligned with the interior design; and equipment lives in a properly ventilated rack out of sight, not in a cupboard of tangled cables.
What happens if the internet connection fails?+
Core functions: lighting, shading, climate control, run on the local system and continue to work. Internet-dependent services such as streaming and remote access resume when the connection returns. We cannot guarantee third-party connectivity, which is exactly why the home network is designed as carefully as everything else, with resilience appropriate to the property.
Do you provide ongoing support?+
Yes, where agreed. Optional support and maintenance can include system health checks, software updates, programming changes, user assistance, network checks, remote support and planned maintenance, together with documentation and handover to property staff where relevant. Support arrangements are agreed around each property rather than sold as a fixed package.
What information should we send with our enquiry?+
Whatever exists: the property address or area, the project stage, architectural or interior drawings, lighting layouts, photographs, details of any existing system and a note of your priorities. Early-stage enquiries without complete information are welcome; part of our role is helping define the brief. The form on this page accepts secure uploads of PDF, DWG, RVT, IFC and common document formats.
Design a home that responds naturally
Whether your project is at concept stage, under construction or ready for an upgrade, we can help develop a smart-home and audiovisual solution that suits the property, the interior and the people using it.
